0345 004 4040 support@telappliant.com

Welcome to the Customer Help Centre

For information relating to the use of products and services provided by Telappliant

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.


    How to connect a Mac directly to your Fibre modem

    This guide will show you how to connect a Mac directly to your Fibre modem. The instructions have been tested on Mac OS X but should work for most Macs.

    1. Connect the Mac to the modem.
    2. Open the Apple menu.
    3. Click "System Preferences".
    4. Click "Network".
    5. Click on the "Ethernet" connection.
    6. Click "Create PPPoE Service" in the "Configure IPv4" drop down list.
    7. Enter the service name as "Telappliant Fibre".
    8. Click "Done".
    9. Enter your broadband username and password.
    10. Click "Connect".
    11. Click "Apply" when asked if you want to apply changes.

    Troubleshooting

    • If you receive an error, then make sure that the username and password are correct. This information is provided in your Fibre welcome email.

    Was this article helpful?

    Still can't find what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Powered by