From a SIP Phone: Dial 9200 to access your Mailbox. You will be prompted for your password. The password you enter is your Voicemail PIN. (Make sure the Voicemail PIN you enter is numeric). Press '#' to confirm. In some cases you may be prompted for your Account ID first.
From a PSTN phone: You can access your Voice Mailbox by dialling 0845 004 9200 or +44(0)20 7043 9200. In this case the system will prompt for the User ID (Account ID) and Password (Voicemail PIN). Press '#' after entering each value to confirm.
How do I change my greeting?
To change your greeting, access your mailbox and then press 0 to access your mailbox options. You will then have the following options:
- Press 1 to record your unavailable message
- Press 2 to record your busy message
- Press 3 to record your name
- Press 4 to record your temporary greeting
Please note that voicemails older than 14 days will be automatically deleted.