0345 004 4040 support@telappliant.com

Welcome to the Customer Help Centre

For information relating to the use of products and services provided by Telappliant

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Wholesale Portal: Creating a Rate Plan

    Learn how to build a comprehensive rate plan for your wholesale business, to ensure your customers enjoy the best possible rates.

    Rate Plans allows a wholesale partner to allocate a subscriber a block of minutes to make their calls instead of utilising their call credit allowance. Rate plans can be configured to allow calls to certain destinations only e.g. UK rate plan, European mobile rate plan.

    Log into the Wholesale Portal and select Tariffs > Create Rate Plan

    Enter a name, Expiry date, and the amount of minutes you wish to allow in the plan.

    Once created, the screen will show your new rate Plan. Then edit to add the destination numbers. Destinations can be selected from the Add Destination menu, then click Update. Please note that you may then have to enable further options regarding certain numbers. When you have added the numbers you want, click Update.

    To add a rate plan to an account, Log into the customer account details

    Click 'Edit Rate Plan' from the left side menu. You will be asked to select your new plan from a drop down menu.

    You can create as many plans as you need, but please note that you cannot add more than one to a customer account.

    Was this article helpful?

    Still can't find what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Powered by